Job description

Store Manager – Retail- Petro-Canada

Job details
Location: 1015 Ottawa St N, Kitchener, ON N2A 1H1
Work location: On site
Salary: $81,000 to $93,000 annually (To be negotiated) / 35 to 40 hours per week
Terms of employment: Permanent employment, Full time (Shift, Flexible, On Call)
Start Date: Starts as soon as possible
Vacancies: 1 vacancy

Job Requirements
Languages: English
Education: Secondary (high) school graduation certificate
Experience: 3 years to less than 5 years
On site: Work must be completed at the physical location. There is no option to work remotely.
Work setting: Retail service establishment, Various locations, Gas Bar
Supervision: 5-10 people

Job Summary:

As the Store Manager, you will oversee the daily operations of a gas station and manage multiple car wash stations, ensuring optimal performance and customer satisfaction. Your role involves managing staff, implementing operational strategies, and driving profitability across these sites.

Key Responsibilities:

• Direct and oversee all daily operations of the retail store, gas station, and car wash stations, ensuring smooth workflow and efficient service delivery across all locations.
• Ensure compliance with corporate policies, including fuel handling, safety protocols, and merchandising standards, for both the gas station and car wash facilities.
• Manage staff scheduling across all stations (gas and car wash), ensuring proper coverage, delegating duties, and supervising team members for efficient operations.
• Recruit, hire, train, and onboard staff for both the gas station and car wash facilities. Provide ongoing training and performance reviews to ensure high-quality service and operational standards.
• Monitor fuel pricing strategies and evaluate market research to adapt pricing and promotional strategies across both the retail store and gas stations.
• Plan, implement, and evaluate marketing strategies for retail merchandise and fuel services, including promotions and upselling tactics, to drive customer engagement and increase sales.
• Develop and manage the station's budgets, track daily sales and inventory, and analyze financial performance to meet company profitability goals.
• Oversee inventory management at all locations, ensuring stock levels are maintained, orders are placed timely, and shrinkage is minimized.
• Resolve customer concerns across gas stations and car wash stations in a timely manner, ensuring that any issues related to service or product delivery are addressed promptly to maintain customer satisfaction.
• Ensure compliance with health, safety, and environmental regulations, particularly in areas such as fuel handling, safety protocols, and emergency preparedness, across all stations.
• Prepare and present operational reports, including sales performance, inventory, customer satisfaction, and staffing to senior management for strategic decision-making.
• Monitor daily financial transactions, ensure proper cash handling, authorize payments, and ensure that all financial operations are secure and accurate.
• Manage operational issues related to supply shortages, equipment malfunctions, and any other challenges across the car wash stations and gas station, ensuring timely solutions.
• Perform regular audits to ensure that safety, compliance, and operational standards are consistently met across all stations.

Additional information

Transportation/ travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadline
• Combination of sitting, standing, walking

Personal suitability

• Time Management
• Client Focus
• Flexibility
• Patience
• Ability to multitask

How To Apply
By email
jandskaake@sympatico.ca