Job description

Founded in 1977, Super Save operates retail outlets in many communities throughout British Columbia. We offer a wide variety of products and services to meet the needs of our customers, such as gasoline, diesel fuel, and propane. We offer competitive fuel prices and are a popular choice among locals and travellers. The friendly and efficient service we provide makes it a convenient and enjoyable experience for our customers. We are currently seeking Retail Store Supervisor for our Merritt location who provides exceptional customer service and fostering a positive work environment.

Employer

Company’s Legal Name: 1164330 BC Ltd.

Company’s Operating Name: Super Save Gas

Website: supersave.ca

Business Address: 2525, Nicola Avenue, Merritt, BC, V1K 1B8

Position 

Position: Retail Store Supervisor

Type of employment: Full-Time; Permanent

No of positions: 1

Anticipated Start date: As soon as possible

Work Location: 2525, Nicola Avenue, Merritt, BC, V1K 1B8

Salary & Benefits

Wage: $23.00 per hour

Overtime, Vacation Pay, Paid Sick Leave

Stable & full-time employment

Night shift premium, Flexible schedules

Career advancement opportunities

Job Responsibilities

• Coordinate with team members to assign responsibilities for stocking, cleaning, labeling, and decorating the store.
• Supervise and coordinate all sales transactions between staff and cashiers to ensure a smooth customer experience.
• Attend to customer queries and complaints in person or over the phone, addressing issues like employee behavior, product availability, and returns.
• Facilitate resolution of escalated customer service issues.
• Operate the cash register, handling payments through cash, debit cards, and credit cards.
• Assist with authorizing special payment methods like cheques and managing merchandise returns.
• Prepare inventory orders based on current stock levels to keep the store well-supplied.
• Prepare daily reports to track sales volumes and merchandising effectiveness.
• Assist in the hiring process for new staff members and oversee their sales skills training.
• Hold regular team meetings to discuss performance metrics, customer feedback, and workflow improvements.
• Maintain optimal store conditions by upholding visual merchandising standards and managing in-store promotions.
• Implement loss prevention strategies to minimize theft and fraud risks.
• Perform any other duties required for the store's successful operation.

Job Requirements

• Completion of secondary education.
• Proven experience in retail sales.
• Supervisory experience is beneficial but not required.
• Strong written and verbal communication skills.
• Ability to effectively lead and manage a team towards achieving set goals.
• Flexibility to work various shifts, including weekends and holidays.
• Demonstrated problem-solving skills and the ability to handle workplace challenges.
• Commitment to excellent customer service and team collaboration.

How to apply?

Email: supersavemerritt@gmail.com

In Person: 2525, Nicola Avenue, Merritt, BC, V0K 2B0

Candidates with the right skill set, good communication skills, expertise, and willingness to take on diverse responsibilities, looking for career advancement are welcome to apply!